Visual feedback for web teams

Your customers give terrible feedback. That ends today.

FeedbackOtter captures annotated screenshots, console logs, and network data with every report — so you always know exactly what broke, where, and why.

14-day free trial  ·  No credit card required

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How it works

Three steps.
Zero confusion.

You don't need a tutorial. The widget is self-explanatory, and so is every report you get.

01

Add the widget

Paste one script tag into your site. That's the entire setup. No CLI, no npm, no build step.

02

Client spots a bug

They click the feedback button. A screenshot is captured instantly. They draw on it, add a note, and hit submit.

03

You get everything

Annotated screenshot, the page URL, browser, OS, and screen size. Straight to your dashboard — or your GitHub, Linear, or Slack.

Feedback capture

Everything your customers forget to send — captured automatically.

Most feedback tools collect what the user types. FeedbackOtter collects what the user doesn't know to include. Every report arrives complete.

Instant screenshot
Instant screenshot

A picture of the problem.
Not a description of it.

The moment your customer clicks the widget, FeedbackOtter captures a pixel-perfect screenshot of what they're seeing — the actual page, in their actual browser. No uploads. No attachments. No "can you send a screenshot?"

Browser screen capture fallback Retake option
Annotation

They show you exactly what's broken.
No ambiguity.

Your customers can draw arrows, add rectangles, drop comments, and pixelate anything sensitive — right on the screenshot. You get a marked-up image that points directly at the problem. No more reading between the lines.

Arrows Rectangles Comments Pixelate / redact
Annotation tools
Console and network logs
Console + network logs

The bug report your developers
actually wanted.

Enable log recording and every feedback submission automatically includes console errors and network requests captured at the moment of the report. Your dev team gets the full picture — without asking a single follow-up question.

Console log recording Network log recording Attached to every report
Team workflow

From report to resolved. Without the chaos in between.

Every piece of feedback lands in one place — organised, actionable, and ready to hand off. Your team stops digging through inboxes and starts fixing things.

Feedback dashboard
Feedback dashboard

One inbox for every report.
Zero email threads.

Every submission — from every project, every client, every user — flows into a single dashboard. Filter by category, status, or date. See the screenshot, the logs, and the context at a glance. Assign, prioritise, and close without leaving FeedbackOtter.

Category filteringStatus trackingFull report view
Team comments

Keep the conversation
where the work is.

Leave comments directly on any feedback item. Ask questions, share context, flag blockers — without switching to Slack or email. Your whole team stays aligned on every report, right inside FeedbackOtter.

Per-item commentsTeam collaborationFull comment history
Team comments
Issue sync
Issue sync

Turn feedback into tickets.
Automatically or on demand.

Connect FeedbackOtter to Linear or GitHub and create issues without copy-pasting a thing. Set it to auto-create on every new report, or click 'Create issue' when something's worth escalating. Either way, nothing falls through the cracks.

LinearGitHub IssuesSlack notificationsAuto or manual
Public feedback board

Show your users their feedback goes somewhere.

Most feedback disappears into a black hole. The public board changes that — giving your users a place to vote, comment, and see what's actually being built.

Public feedback board
Public board

A public roadmap your users
actually trust.

Handpick feedback items from your dashboard and pin them to a public board. Share the link with your users — no login required. They see what you're working on, vote on what matters most to them, and leave comments. You get a direct signal on what to prioritise next.

Curated from your dashboardNo login required for votersShareable link
Voting

Let the crowd tell you what to build next.

Users vote on the feedback items that matter most to them. The highest-voted items surface to the top — so you're never guessing what to prioritise. Build for the many, not the loudest voice in the room.

Comments

The conversation continues after the report.

Users can leave comments on any board item — adding context, sharing workarounds, or simply saying "yes, this affects me too." More signal, less noise.

Integrations

Fits right into the tools you already use.

No new processes. No convincing your team to adopt another platform. FeedbackOtter connects to your existing workflow in minutes.

Linear

Turn feedback into Linear issues automatically or with one click. All context — screenshot, logs, URL — transfers with it. Your team picks it up without missing a beat.

Auto or manual

GitHub Issues

Push feedback straight to your GitHub repo as an issue. No copy-pasting. No formatting. Everything your developers need is already there when they open it.

Auto or manual

Slack

Get notified in your chosen Slack channel the moment new feedback lands. Your team stays in the loop without having to check another dashboard.

Instant notifications
Pricing

Simple pricing.
No surprises.

All plans include a 14-day free trial. No credit card required to get started.

Monthly Annual Save 20%
Starter
$29 /mo

For freelancers managing a few client sites with straightforward feedback needs.


  • 300 bug reports/moNeed more? Upgrade anytime.
  • 3 projects
  • 3 team members
  • Annotated screenshots
Start free trial
Most popular
Growth
$59 /mo

For growing agencies that need full context on every bug — not just a screenshot.


  • 900 bug reports/moNeed more? Upgrade anytime.
  • 10 projects
  • 10 team members
  • Console log recording
  • Network activity recording
Start free trial
Agency
$99 /mo

For established agencies running large client portfolios at scale.


  • 3,000 bug reports/moNeed more? Upgrade anytime.
  • 30 projects
  • 30 team members
  • Console log recording
  • Network activity recording
Start free trial
Start free

Your next bug report should explain itself.
Set that up today.

Join teams who've stopped chasing context and started shipping faster. Free trial, no credit card required.

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Up and running in 5 minutes
Works on any website
No CLI, no npm, no build step